Shipping policy
Shipping Policy
Last Updated: April 2025
At MagicPic, we aim to deliver your favorite products to your doorstep as quickly and safely as possible.
1. Shipping Locations
We ship all over India. However, delivery might take longer or be unavailable in some remote or restricted locations. We recommend checking availability for your pin code at checkout.
2. Processing Time
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Orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking details once your order is shipped.
3. Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–8 business days
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Remote Areas: Up to 10 business days (may vary depending on courier availability)
Note: Delivery time may vary due to unexpected delays such as weather, strikes, or high demand.
4. Shipping Charges
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Standard Shipping: ₹100 (Free shipping may apply on minimum purchase value – this can be customized)
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Shipping cost is calculated at checkout based on location and order size.
5. Tracking Your Order
Once shipped, you will receive a tracking link via email or SMS. You can track your order through our website or the courier’s tracking page.
6. Delivery Issues
If your order is delayed or not delivered within the expected timeframe:
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Contact us at 📧 shopmagicpic@gmail.com with your order number.
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We’ll help coordinate with the courier partner.
7. Wrong or Incomplete Address
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Please double-check your shipping address at checkout.
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Orders with incorrect/incomplete addresses may be returned or delayed.
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Additional shipping charges may apply for re-delivery.
8. Packaging
All items are carefully packed to prevent damage during transit. If you notice any damage, please record an unedited unboxing video for claims and contact us immediately.